Frequently Asked Questions

How do I enter the AIR MILES Massive Merchandise Giveaway?

It’s easy! Every base Mile you get at a participating Partner and/or through your AIR MILES Credit Card is a chance to win.

  • You can double your entries by signing up to receive marketing emails from AIR MILES at www.airmiles.ca/optin. (Collectors who have already opted in automatically get double their entries.)

For Official Contest Rules and the no-purchase entry option, please visit www.airmiles.ca/massivegiveaway.

What is included in the prize?

You’ll want to make sure to get as many base Miles as possible because your next purchase at a participating Partner could be your chance to win 1 Grand Prize of a shopping spree within the AIR MILES Merchandise Rewards Catalogue using up to 100,000 Miles, or 1 of 10 Regional Prizes of a shopping spree within the Merchandise Rewards Catalogue using up to 50,000 Miles.

Our Massive Merchandise Giveaway includes:

  • 1 Grand Prize: a shopping spree within the AIR MILES Merchandise Rewards Catalogue using up to 100,000 Miles.
  • 10 Regional Prizes in each of 4 Regions: a shopping spree within the AIR MILES Merchandise Rewards Catalogue using up to 50,000 Miles.

For more details about the participating Partners, please refer to the Official Contest Rules at www.airmiles.ca/massivegiveaway.

Who can participate in this contest?

Participants must be Canadian resident AIR MILES Collectors who have reached at least 16 years of age as of January 14, 2021.

I live in Quebec; can I participate in this contest?

Absolutely! As long as you are a Canadian resident AIR MILES Collector who has reached at least 16 years of age as of January 14, 2021.

Do I need to register my AIR MILES Card into the contest to start qualifying for entries?

Not at all! Getting entries is as easy as getting a base Mile at a participating Partner. The more base Miles you get, the more chances you have at winning.

Do I have to get a Mile to get an entry?

Yes. Each base Mile you get at a participating Partner is a chance to win.

For a full list of participating Partners in your region, please visit www.airmiles.ca/massivegiveaway.

Details of the no-purchase entry can be found at www.airmiles.ca/massivegiveaway.

Do base Miles I get at any Partner count as an entry?

No. Only base Miles you get at Partners participating in this contest will count as entries.

For a full list of participating Partners in your region, please visit www.airmiles.ca/massivegiveaway.

How can I find out who the participating Partners are?

To see the full list of participating Partners in this contest in your region, please visit www.airmiles.ca/massivegiveaway.

I made a purchase via airmilesshops.ca. Will I get an entry for the contest?

Yes. Qualifying purchases made through airmilesshops.ca are considered qualifying purchases for this contest.

Purchases or sign-ups made at the following online stores are excluded from the Massive Merchandise Giveaway: eHarmony, Disney+, Wealthsimple, Weight Watchers, and any travel online stores (including, but not limited to, travel bookings, car rentals, and hotel stays).

Can I get more than one entry per day if I make purchases at different participating Partners?

Absolutely! Each base Mile you get at a participating Partner is a chance to win.

You can double your entries by signing up to receive marketing emails from AIR MILES at www.airmiles.ca/optin. (Collectors who have already opted in automatically get double their entries.)

Where can I see the Contest Rules?

For Official Contest Rules, please visit www.airmiles.ca/massivegiveaway.

I collected base Miles during the contest period but they appeared in my Account after February 3, 2021. Do those base Miles still count towards my entries?

Yes. Every base Mile you get at participating Partners between January 14 to February 3, 2021 is an entry in the Massive Merchandise Giveaway. Even if they aren’t posted until after February 3, 2021, they will qualify as an entry.

Can I win more than once?

No, you can only win one prize. If you are the Grand Prize winner, you will be excluded from winning the contest’s Regional Prizes.

Where can I find the list of winners?

Details of how to get the list of contest winners can be found under contest rules at www.airmiles.ca/massivegiveaway.

When will you draw the winners?

We will draw the name of the winners of the Grand Prize and Regional Prizes on Tuesday, March 9, 2021.

How do I know if the notification (email/call) is legitimate?

A third-party vendor, Promo Solutions, will email you directly to begin the fulfillment process.

Who do we return completed forms to?

All details are in the notification email, which includes the Skill-testing Question, and the Prize Acknowledgement and Release Form.

Will we receive confirmation once we submit our forms?

Once you’ve submitted all your forms online, you will receive an email confirmation within 24 hours. Make sure you check your email junk folder!

Once confirmed, you will be contacted by an AIR MILES Ambassador by the end of March to schedule your appointment to shop the Merchandise Rewards Catalogue.

How do I get my Merchandise Rewards?

An AIR MILES Ambassador will reach out within 7 business days to book an appointment to take orders for the Merchandise Rewards you would like to choose from the Merchandise Rewards Catalogue. Miles will not be deposited into your Account.

Collectors can book one appointment by August 31, 2021 to place their order for Merchandise Rewards within the catalogue.

How do I know how many Miles I’ll need to use to order the Merchandise Rewards I want?

The Prize is a shopping spree within the existing Merchandise Rewards catalogue using up to either 100,000 or 50,000 Miles, so the number of Miles required for any Merchandise Reward will be posted in the catalogue at airmiles.ca. AIR MILES Gold/Onyx Collector Status benefit discounts or other promotional offers/discounts will not apply.

I didn’t use all the Miles allocated in my Prize. Will you add the difference to my Account?

No, winners must use the Miles allocated in their Prize by August 31, 2021. Any allocated Miles not used to order Merchandise Rewards by the deadline will be forfeited.